{"id":9515,"date":"2025-12-23T10:27:15","date_gmt":"2025-12-23T07:27:15","guid":{"rendered":"https:\/\/www.courageous.com.tr\/?page_id=9515"},"modified":"2025-12-23T10:27:15","modified_gmt":"2025-12-23T07:27:15","slug":"iade-ve-degisim-politikasi","status":"publish","type":"page","link":"https:\/\/www.courageous.com.tr\/?page_id=9515","title":{"rendered":"\u0130ade ve De\u011fi\u015fim Politikas\u0131"},"content":{"rendered":"<p data-start=\"253\" data-end=\"457\">\u0130\u015fbu \u00d6n Bilgilendirme Formu, 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi uyar\u0131nca, <strong data-start=\"377\" data-end=\"404\">sipari\u015f verilmeden \u00f6nce<\/strong> Al\u0131c\u0131\u2019n\u0131n bilgilendirilmesi amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r.<\/p>\n<hr data-start=\"459\" data-end=\"462\" \/>\n<h2 data-start=\"464\" data-end=\"486\">1. SATICI B\u0130LG\u0130LER\u0130<\/h2>\n<p data-start=\"488\" data-end=\"698\"><strong data-start=\"488\" data-end=\"506\">Sat\u0131c\u0131 \u00dcnvan\u0131:<\/strong> Courageous<br data-start=\"517\" data-end=\"520\" \/><strong data-start=\"520\" data-end=\"535\">Web Sitesi:<\/strong> <a class=\"decorated-link\" href=\"http:\/\/www.courageous.com.tr\" target=\"_new\" rel=\"noopener\" data-start=\"536\" data-end=\"557\">www.courageous.com.tr<\/a><br data-start=\"557\" data-end=\"560\" \/><strong data-start=\"560\" data-end=\"572\">Telefon:<\/strong> +90 554 344 77 57<br data-start=\"590\" data-end=\"593\" \/><strong data-start=\"593\" data-end=\"605\">E-posta:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"606\" data-end=\"628\">info@courageous.com.tr<\/a><br data-start=\"628\" data-end=\"631\" \/><strong data-start=\"631\" data-end=\"641\">Adres:<\/strong> K\u0131z\u0131lay Mah. 513\/3 Sk. No:1 \u0130\u00e7 Kap\u0131 No:8 Bornova \/ \u0130zmir<\/p>\n<hr data-start=\"700\" data-end=\"703\" \/>\n<h2 data-start=\"705\" data-end=\"734\">2. \u00dcR\u00dcN \/ H\u0130ZMET B\u0130LG\u0130LER\u0130<\/h2>\n<p data-start=\"736\" data-end=\"743\">\u00dcr\u00fcn\u00fcn;<\/p>\n<ul data-start=\"744\" data-end=\"830\">\n<li data-start=\"744\" data-end=\"751\">\n<p data-start=\"746\" data-end=\"751\">Ad\u0131<\/p>\n<\/li>\n<li data-start=\"752\" data-end=\"760\">\n<p data-start=\"754\" data-end=\"760\">T\u00fcr\u00fc<\/p>\n<\/li>\n<li data-start=\"761\" data-end=\"772\">\n<p data-start=\"763\" data-end=\"772\">Miktar\u0131<\/p>\n<\/li>\n<li data-start=\"773\" data-end=\"789\">\n<p data-start=\"775\" data-end=\"789\">Birim fiyat\u0131<\/p>\n<\/li>\n<li data-start=\"790\" data-end=\"813\">\n<p data-start=\"792\" data-end=\"813\">Toplam sat\u0131\u015f bedeli<\/p>\n<\/li>\n<li data-start=\"814\" data-end=\"830\">\n<p data-start=\"816\" data-end=\"830\">Kargo \u00fccreti<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"832\" data-end=\"896\">sipari\u015f \u00f6zeti ekran\u0131nda ve fatura \u00fczerinde belirtildi\u011fi gibidir.<\/p>\n<hr data-start=\"898\" data-end=\"901\" \/>\n<h2 data-start=\"903\" data-end=\"926\">3. \u00d6DEME VE TESL\u0130MAT<\/h2>\n<ul data-start=\"928\" data-end=\"1185\">\n<li data-start=\"928\" data-end=\"991\">\n<p data-start=\"930\" data-end=\"991\">\u00d6deme, sitede sunulan g\u00fcvenli \u00f6deme y\u00f6ntemleri ile yap\u0131l\u0131r.<\/p>\n<\/li>\n<li data-start=\"992\" data-end=\"1060\">\n<p data-start=\"994\" data-end=\"1060\">Teslimat, Al\u0131c\u0131\u2019n\u0131n sipari\u015f s\u0131ras\u0131nda bildirdi\u011fi adrese yap\u0131l\u0131r.<\/p>\n<\/li>\n<li data-start=\"1061\" data-end=\"1132\">\n<p data-start=\"1063\" data-end=\"1132\">Teslim s\u00fcresi, yasal s\u00fcre olan <strong data-start=\"1094\" data-end=\"1111\">en ge\u00e7 30 g\u00fcn<\/strong> i\u00e7inde tamamlan\u0131r.<\/p>\n<\/li>\n<li data-start=\"1133\" data-end=\"1185\">\n<p data-start=\"1135\" data-end=\"1185\">Kargo bedeli aksi belirtilmedik\u00e7e Al\u0131c\u0131\u2019ya aittir.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1187\" data-end=\"1190\" \/>\n<h2 data-start=\"1192\" data-end=\"1209\">4. CAYMA HAKKI<\/h2>\n<p data-start=\"1211\" data-end=\"1341\">Al\u0131c\u0131, \u00fcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131 tarihten itibaren <strong data-start=\"1256\" data-end=\"1266\">14 g\u00fcn<\/strong> i\u00e7erisinde herhangi bir gerek\u00e7e g\u00f6stermeksizin cayma hakk\u0131n\u0131 kullanabilir.<\/p>\n<p data-start=\"1343\" data-end=\"1426\">Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 i\u00e7in Sat\u0131c\u0131\u2019ya yaz\u0131l\u0131 bildirim yap\u0131lmas\u0131 gerekmektedir.<\/p>\n<hr data-start=\"1428\" data-end=\"1431\" \/>\n<h2 data-start=\"1433\" data-end=\"1478\">5. CAYMA HAKKININ KULLANILAMAYACA\u011eI HALLER<\/h2>\n<ul data-start=\"1480\" data-end=\"1619\">\n<li data-start=\"1480\" data-end=\"1523\">\n<p data-start=\"1482\" data-end=\"1523\">Al\u0131c\u0131\u2019ya \u00f6zel olarak haz\u0131rlanan \u00fcr\u00fcnler<\/p>\n<\/li>\n<li data-start=\"1524\" data-end=\"1573\">\n<p data-start=\"1526\" data-end=\"1573\">Hijyen sebebiyle iadesi uygun olmayan \u00fcr\u00fcnler<\/p>\n<\/li>\n<li data-start=\"1574\" data-end=\"1619\">\n<p data-start=\"1576\" data-end=\"1619\">Kullan\u0131lm\u0131\u015f veya ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f \u00fcr\u00fcnler<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1621\" data-end=\"1624\" \/>\n<h2 data-start=\"1626\" data-end=\"1653\">6. \u015e\u0130K\u00c2YET VE UYU\u015eMAZLIK<\/h2>\n<p data-start=\"1655\" data-end=\"1759\">T\u00fcketici, \u015fik\u00e2yet ve itirazlar\u0131 i\u00e7in T\u00fcketici Hakem Heyetleri veya T\u00fcketici Mahkemeleri\u2019ne ba\u015fvurabilir.<\/p>\n<hr data-start=\"1761\" data-end=\"1764\" \/>\n<h2 data-start=\"1766\" data-end=\"1776\">7. ONAY<\/h2>\n<p data-start=\"1778\" data-end=\"1889\">Al\u0131c\u0131, sipari\u015f vermeden \u00f6nce i\u015fbu \u00d6n Bilgilendirme Formu\u2019nu okudu\u011funu, anlad\u0131\u011f\u0131n\u0131 ve kabul etti\u011fini beyan eder.<\/p>\n<hr data-start=\"1891\" data-end=\"1894\" \/>\n<hr data-start=\"1896\" data-end=\"1899\" \/>\n<h1 data-start=\"1901\" data-end=\"1929\">\u0130ADE VE DE\u011e\u0130\u015e\u0130M POL\u0130T\u0130KASI<\/h1>\n<p data-start=\"1931\" data-end=\"2118\">Courageous olarak m\u00fc\u015fteri memnuniyetini \u00f6nemsiyoruz. Bu politika, <strong data-start=\"1997\" data-end=\"2022\"><a class=\"decorated-link\" href=\"http:\/\/www.courageous.com.tr\" target=\"_new\" rel=\"noopener\" data-start=\"1999\" data-end=\"2020\">www.courageous.com.tr<\/a><\/strong> \u00fczerinden yap\u0131lan al\u0131\u015fveri\u015flerde iade ve de\u011fi\u015fim ko\u015fullar\u0131n\u0131 a\u00e7\u0131klamak amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r.<\/p>\n<hr data-start=\"2120\" data-end=\"2123\" \/>\n<h2 data-start=\"2125\" data-end=\"2145\">1. \u0130ADE KO\u015eULLARI<\/h2>\n<ul data-start=\"2147\" data-end=\"2425\">\n<li data-start=\"2147\" data-end=\"2241\">\n<p data-start=\"2149\" data-end=\"2241\">Al\u0131c\u0131, \u00fcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131 tarihten itibaren <strong data-start=\"2194\" data-end=\"2204\">14 g\u00fcn<\/strong> i\u00e7inde iade etme hakk\u0131na sahiptir.<\/p>\n<\/li>\n<li data-start=\"2242\" data-end=\"2341\">\n<p data-start=\"2244\" data-end=\"2341\">\u0130ade edilecek \u00fcr\u00fcn <strong data-start=\"2263\" data-end=\"2280\">kullan\u0131lmam\u0131\u015f<\/strong>, <strong data-start=\"2282\" data-end=\"2300\">hasar g\u00f6rmemi\u015f<\/strong> ve <strong data-start=\"2304\" data-end=\"2328\">orijinal ambalaj\u0131nda<\/strong> olmal\u0131d\u0131r.<\/p>\n<\/li>\n<li data-start=\"2342\" data-end=\"2425\">\n<p data-start=\"2344\" data-end=\"2425\">\u0130ade talebi, e-posta veya ileti\u015fim kanallar\u0131 \u00fczerinden Sat\u0131c\u0131\u2019ya bildirilmelidir.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2427\" data-end=\"2430\" \/>\n<h2 data-start=\"2432\" data-end=\"2461\">2. \u0130ADE ED\u0130LEMEYEN \u00dcR\u00dcNLER<\/h2>\n<p data-start=\"2463\" data-end=\"2502\">A\u015fa\u011f\u0131daki \u00fcr\u00fcnlerde iade kabul edilmez:<\/p>\n<ul data-start=\"2504\" data-end=\"2675\">\n<li data-start=\"2504\" data-end=\"2561\">\n<p data-start=\"2506\" data-end=\"2561\">Al\u0131c\u0131\u2019ya \u00f6zel \u00fcretilen veya ki\u015fiselle\u015ftirilen \u00fcr\u00fcnler<\/p>\n<\/li>\n<li data-start=\"2562\" data-end=\"2611\">\n<p data-start=\"2564\" data-end=\"2611\">Hijyen sebebiyle iadesi uygun olmayan \u00fcr\u00fcnler<\/p>\n<\/li>\n<li data-start=\"2612\" data-end=\"2675\">\n<p data-start=\"2614\" data-end=\"2675\">Kullan\u0131lm\u0131\u015f veya tekrar sat\u0131labilirli\u011fini kaybetmi\u015f \u00fcr\u00fcnler<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2677\" data-end=\"2680\" \/>\n<h2 data-start=\"2682\" data-end=\"2715\">3. \u0130ADE S\u00dcREC\u0130 VE BEDEL \u0130ADES\u0130<\/h2>\n<ul data-start=\"2717\" data-end=\"2929\">\n<li data-start=\"2717\" data-end=\"2779\">\n<p data-start=\"2719\" data-end=\"2779\">\u0130ade talebi onayland\u0131ktan sonra \u00fcr\u00fcn Sat\u0131c\u0131\u2019ya g\u00f6nderilir.<\/p>\n<\/li>\n<li data-start=\"2780\" data-end=\"2831\">\n<p data-start=\"2782\" data-end=\"2831\">\u00dcr\u00fcn Sat\u0131c\u0131\u2019ya ula\u015ft\u0131ktan sonra kontrol edilir.<\/p>\n<\/li>\n<li data-start=\"2832\" data-end=\"2929\">\n<p data-start=\"2834\" data-end=\"2929\">\u0130ade onayland\u0131\u011f\u0131nda, \u00fcr\u00fcn bedeli <strong data-start=\"2867\" data-end=\"2884\">14 g\u00fcn i\u00e7inde<\/strong> \u00f6deme yap\u0131lan y\u00f6ntemle Al\u0131c\u0131\u2019ya iade edilir.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2931\" data-end=\"2934\" \/>\n<h2 data-start=\"2936\" data-end=\"2957\">4. KARGO \u00dcCRETLER\u0130<\/h2>\n<ul data-start=\"2959\" data-end=\"3129\">\n<li data-start=\"2959\" data-end=\"3054\">\n<p data-start=\"2961\" data-end=\"3054\">Cayma hakk\u0131 kapsam\u0131nda yap\u0131lan iadelerde kargo \u00fccreti aksi belirtilmedik\u00e7e Al\u0131c\u0131\u2019ya aittir.<\/p>\n<\/li>\n<li data-start=\"3055\" data-end=\"3129\">\n<p data-start=\"3057\" data-end=\"3129\">Hatal\u0131 veya kusurlu \u00fcr\u00fcnlerde kargo \u00fccreti Sat\u0131c\u0131 taraf\u0131ndan kar\u015f\u0131lan\u0131r.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3131\" data-end=\"3134\" \/>\n<h2 data-start=\"3136\" data-end=\"3159\">5. DE\u011e\u0130\u015e\u0130M KO\u015eULLARI<\/h2>\n<ul data-start=\"3161\" data-end=\"3367\">\n<li data-start=\"3161\" data-end=\"3247\">\n<p data-start=\"3163\" data-end=\"3247\">De\u011fi\u015fim talepleri, \u00fcr\u00fcn teslim tarihinden itibaren <strong data-start=\"3214\" data-end=\"3224\">14 g\u00fcn<\/strong> i\u00e7inde yap\u0131lmal\u0131d\u0131r.<\/p>\n<\/li>\n<li data-start=\"3248\" data-end=\"3305\">\n<p data-start=\"3250\" data-end=\"3305\">De\u011fi\u015fim, stok durumuna ba\u011fl\u0131 olarak ger\u00e7ekle\u015ftirilir.<\/p>\n<\/li>\n<li data-start=\"3306\" data-end=\"3367\">\n<p data-start=\"3308\" data-end=\"3367\">De\u011fi\u015fim i\u015flemlerinde kargo \u00fccretleri Al\u0131c\u0131\u2019ya ait olabilir.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3369\" data-end=\"3372\" \/>\n<h2 data-start=\"3374\" data-end=\"3388\">6. \u0130LET\u0130\u015e\u0130M<\/h2>\n<p data-start=\"3390\" data-end=\"3457\">\u0130ade ve de\u011fi\u015fim talepleriniz i\u00e7in bizimle ileti\u015fime ge\u00e7ebilirsiniz:<\/p>\n<p data-start=\"3459\" data-end=\"3597\"><strong data-start=\"3459\" data-end=\"3471\">E-posta:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3472\" data-end=\"3494\">info@courageous.com.tr<\/a><br data-start=\"3494\" data-end=\"3497\" \/><strong data-start=\"3497\" data-end=\"3509\">Telefon:<\/strong> +90 554 344 77 57<br data-start=\"3527\" data-end=\"3530\" \/><strong data-start=\"3530\" data-end=\"3540\">Adres:<\/strong> K\u0131z\u0131lay Mah. 513\/3 Sk. No:1 \u0130\u00e7 Kap\u0131 No:8 Bornova \/ \u0130zmir<\/p>\n<hr data-start=\"3599\" data-end=\"3602\" \/>\n<h2 data-start=\"3604\" data-end=\"3618\">7. Y\u00dcR\u00dcRL\u00dcK<\/h2>\n<p data-start=\"3620\" data-end=\"3725\">Bu \u0130ade ve De\u011fi\u015fim Politikas\u0131, <a class=\"decorated-link\" href=\"http:\/\/www.courageous.com.tr\" target=\"_new\" rel=\"noopener\" data-start=\"3651\" data-end=\"3672\">www.courageous.com.tr<\/a> adresinde yay\u0131mland\u0131\u011f\u0131 tarihten itibaren ge\u00e7erlidir.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0130\u015fbu \u00d6n Bilgilendirme Formu, 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi uyar\u0131nca, sipari\u015f verilmeden \u00f6nce Al\u0131c\u0131\u2019n\u0131n bilgilendirilmesi<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9515","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.courageous.com.tr\/index.php?rest_route=\/wp\/v2\/pages\/9515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.courageous.com.tr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.courageous.com.tr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.courageous.com.tr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.courageous.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9515"}],"version-history":[{"count":1,"href":"https:\/\/www.courageous.com.tr\/index.php?rest_route=\/wp\/v2\/pages\/9515\/revisions"}],"predecessor-version":[{"id":9516,"href":"https:\/\/www.courageous.com.tr\/index.php?rest_route=\/wp\/v2\/pages\/9515\/revisions\/9516"}],"wp:attachment":[{"href":"https:\/\/www.courageous.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}